Policies / Privacy Info

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. We also accept both personal and business check, as well as Purchase Orders from customer with prior approval. If paying by check, we reserve the right to hold your order until the check clears our bank.

Return / Refund Policy

You may return any item for any reason within 30 days of receipt unless otherwise noted on the product page (e.g., UV curable materials and adhesives, custom made items are not returnable). Items received with shipping damage must be reported to us in writing within three business days. All items must be in "off-the-shelf and in-the-original-box" condition (this includes all original packaging) unless damaged in shipping (see below). Items that have been installed, drilled, bent, scratched, or otherwise modified or damaged are no longer in salable condition and are not eligible for return.

To return an item, you must phone Fusionet LLC at (207) 229-5647 or email sales@fusionet.com no later than 30 days from receipt of product. Approved returns will receive a Return Goods Authorization Number (RGA or RMA) with detail instruction. No returns will be accepted with out the proper RGA or RMA number. Unapproved returns or returns received without a valid RGA will void your return rights.

Additional charges or credits may be applied to your credit card as follows:

If you are returning your item due to shipping damage or our error and you are requesting an even dollar replacement, no additional charges or credits will be applied to your credit card. We reserve the right to hold shipment of replacement items until we receive and inspect the item being returned.

If you are returning your item due to shipping damage or our error and you are not requesting an even dollar replacement, your credit card will be refunded the original purchase price (plus sales tax if applicable) once we receive the item(s) back from you and they have been inspected.

If you are returning your item due to a change of mind or you ordered an item by error, your credit card will be refunded the original purchase price (plus sales tax if applicable) less the cost of original shipping and a restocking fee of 15%. The refund will be issued once we have received the item(s) back from you and they have been inspected.

Shipping Policy

Our online shipping prices are based on real-time quotes supplied by shipping and delivery suppliers, such as UPS or Fedex, and are based on total order weight and dimensions. Because we rely on these quotes from 3rd party sources, such as UPS and Fedex web servers, we cannot guarantee a quote at the time of ordering. In other words, if their web site is unavailable at the time of your order and you cannot receive a real-time quote, we will manually email your shipping cost to you once your order is received for approval. We reserve the right to use another carrier than selected with the understanding it will be delivered within the time promised.

Prices

Our pricing and product descriptions are based on information provided to us by venders, manufacturers, and distributors as well as information attained by our own research and development. This information, from time to time, may contain unintentional errors, omissions or misrepresentations. In cases where we have represented a price incorrectly, the customer will be given the option of purchasing the product at the intended price or canceling the order. In cases where we have represented a product description incorrectly, the customer will be given the option of returning the product for a 100% full refund or may exchange the product for the difference in retail price. In these cases, no additional shipping or restocking charges will be assessed

Special Pricing:

Lightning Enterprises reserves the right to offer special pricing to individuals or companies who open an account, or members of specific organizations or buying groups who have made special pricing arrangements with Fusionet LLC.

Privacy Policy

We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this web site.

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and to gather broad demographic information.

Our site uses cookies to keep track of your shopping cart. We use cookies to identify you so we can retrieve your information so you don't have to re-enter it each time you visit our site.

Our site's registration form requires users to give us contact information, like their name and email address, and unique identifiers. We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary if they have subscribed to the mail list. Users may opt-out of receiving future mailings by choosing to un-subscribe. Unique identifiers are collected to verify the user's identity and for use in our record system.

This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information and unique identifiers. Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings. Unique identifiers are collected from Web site visitors to verify the user's identity and for use as account numbers in our record system.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available. We do not store financial information like credit card numbers or personal information like social security numbers on this site.

Un-Subscribe

This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive mail list messages.

Correct/Update

This site gives users the following options for changing and modifying information previously provided.

Services and Conditions of Use

As part of our service, we agree to provide you with information and other services that we may decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time. You agree and continue to agree to use our services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as 'customer' in this agreement.

Rules For Online Conduct

By using the service, you agree that you will not attempt to undermine the integrity of this web site.

Limitation Of Liability And Warranty

CUSTOMER AGREES THAT USE OF THE SERVICE IS ENTIRELY AT CUSTOMER'S OWN RISK. SERVICES ARE PROVIDED 'AS IS,' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY FOR INFORMATION, SERVICES, UNINTERRUPTED ACCESS, OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE SERVICE, INCLUDING WITHOUT LIMITATION THE SOFTWARE LICENSED TO THE CUSTOMER AND THE RESULTS OBTAINED THROUGH THE SERVICE. SPECIFICALLY, WE DISCLAIM ANY AND ALL WARRANTIES, INCLUDING WITHOUT LIMITATION: 1) ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES; AND 2) ANY WARRANTIES OF TITLE OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. CUSTOMER SPECIFICALLY ACKNOWLEDGES THE SERVICE IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER CUSTOMERS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH CUSTOMER.

NEITHER THE SERVICE NOR ANY OF ITS AGENTS, AFFILIATES OR CONTENT PROVIDERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF USE OF THE SERVICE OR INABILITY TO GAIN ACCESS TO OR USE THE SERVICE OR OUT OF ANY BREACH OF ANY WARRANTY. CUSTOMER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THE SERVICE.

Trademarks

All trademarks appearing on the service are trademarks of their respective owners.